A global leader in healthcare, this Fortune 500 company specializes in pharmaceutical distribution, medical supplies, and healthcare IT solutions. Serving hospitals, pharmacies, and care facilities across North America and beyond plays a critical role in improving healthcare access, efficiency, and patient outcomes worldwide.

Problem Statement

The client’s software delivery processes were not fully standardized or automated, leading to longer release cycles and increased coordination effort. With limited visibility across teams, responding quickly to market opportunities became more challenging.

Top 3 Achievements

70% Reduction in Release Time

Accelerated deployments from 3 hours to under 60 minutes through automation, parallel pipelines, and standardized CI/CD practices.

Enterprise-Grade Security Integration

Enabled automated vulnerability scanning, compliance checks, and centralized secret management using Vault, eliminating manual security bottlenecks and vendor lock-in. 

Real-Time Visibility Across Environment.

Delivered centralized monitoring, instant debugging, and environment-wide rollout control via a unified dashboard for all development and production stages. 

Challenges

Manual and Error-Prone Deployments

Releases required hours of coordination, manual bundling, and lacked visibility, leading to delays, inconsistencies, and firefighting. 

Fragmented CI/CD Practices

Teams used custom scripts with no standard framework, making onboarding difficult and scaling deployment processes nearly impossible.

Limited Environment Oversight

No centralized system to track features or changes across Dev, QA, and Production, causing rollout confusion and rework. 

Inadequate Security and Compliance

Security checks were manual and reactive, with no automated scanning or artifact validation before production releases. 

Secret Management Complexity

The reliance on GitHub Actions for secret injection and the need for enterprise-grade solutions like Vault was a major friction point. It led to vendor lock-in and limited flexibility

Debugging and Troubleshooting Delays

The absence of real-time logs or behavior tracking meant issue resolution was reactive, slow, and often dependent on redeployments. 

Solutions

Unified CI/CD Framework

Introduced templated pipelines and UI-driven deployments, eliminating manual scripts and enabling consistent, scalable onboarding across all teams.

Automated Security & Compliance

Embedded vulnerability scanning and policy checks into pipelines, ensuring every artifact meets security standards before reaching production.

Multi-Environment Release Control

Enabled centralized rollouts and real-time tracking across Dev, QA, Staging, and Prod, reducing rework and improving release coordination.

Enterprise Secret Management

Replaced GitHub-based secrets with Vault integration, removing vendor lock-in and enabling secure, flexible, and auditable secret handling.

Real-Time Monitoring & Debugging

Directly addressed the reactive firefighting problem and improved deployment confidence.

Release Packaging & Promotion

Brought structure to what used to be manual bundling chaos, key to speeding up releases.

Outcomes

Achieved a 70% reduction in release time, cutting deployment cycles from 3 hours to under 60 minutes. 

Reduced manual intervention across release workflows through automation, improving reliability and reducing deployment errors. 

Enabled flexible, on-demand deployments by removing fixed early-morning release windows. 

Standardized CI/CD processes across teams, simplifying onboarding and ensuring consistency in deployments. 

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Words of Trust

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